Dr. Billi Bittan

People react to the unspoken; more as to how something is said as to what are the explicit meanings of the words. Misunderstandings can often be clarified if the people involved have the ability to notice and comment on the nonverbal communications in an interaction.

Awareness and knowledge of nonverbal communication offer clues to the underlying defenses and feelings of the communicator. The ability to comment on the nonverbal communication in an interaction allows people to modify the process of problem-solving as well as addressing the real content of the communication.

The field of nonverbal communication has grown rapidly over the last few decades, and has applications in business, media, family relations, education, interpersonal and group dynamics. The techniques of this experiential course offer invaluable tools for the building of social skills to communicate better with your spouse, child, parents, boss and employee.

Subject to be covered:

• Personal Space
• Posture
• Gesture
• Pacing
• Eye Contact
• Touch
• Adornment
• Position
• Expression
• Context
• Physiologic Response

2.0 CEU